Guest post written by Marcia Burris, Senior Manager, Firm Library Services | Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
PLL Summit 2014 “The Voice of the Client” is pleased to announce our Keynote speaker, Susan Hackett. Susan is CEO and CLO of Legal Executive Leadership, and the former Senior Vice President and General Counsel of the Association of Corporate Counsel (ACC).
Often referred to as the “voice of in-house counsel,” Susan is most widely recognized for conceiving and executing the ACC Value Challenge (to reconnect value to the cost of legal services), developing networks and benchmarking practices for CLOs and law department executives, and for her leadership in driving advocacy efforts to protect the attorney-client privilege in corporate practice, promote in-house legal ethics and professionalism, and reform multijurisdictional and cross-border legal regulation.
Susan is known for her unparalleled ability to both spot and set trends in in-house legal practice and legal executive leadership. Her unique vision and perspective derive from the rare access she’s enjoyed serving thousands of corporate legal leaders – in law departments, law firms, and professional associations, in every kind of practice environment – for more than two decades.
While a lot of folks are honing in on cost of service, Susan believes that the leading issue for both firms and law departments who are focused on leveraging change is knowledge. At the Summit she will discuss how firms and law departments (including those interested in controlling costs and improving efficiency) are looking at new ways to leverage their expertise, exploring the higher use of their most talented workers (lawyers and staff), and driving distinguishing service value based on their mastery of work process. Together with the audience, she will examine how changing business models in legal service delivery can create new opportunities for law librarians, who should be seated near the center of re-engineered legal knowledge workplaces. Her insights into real-time benchmarks and emerging practice innovations will show us concrete ideas and processes that can increase our value to the lawyers we serve and thereby to the clients we share.
In short, she will help us envision the private law librarians of the future, whose unique and distinguishing insights, and whose contributions to client service and value, make them respected members – and respected leaders – on every client service team.
Testimonial/guest post written by Stuart Zimmerman, Director, Information Resource Center, Davis Wright Tremaine LLP
Looking to re-engage professionally? Need inspiration? Attend the 2014 PLL Summit V!
I attended for the first time last year in Seattle and found the proceedings very inspiring, so much so that when the opportunity arose several months later to expand my professional role in my firm and create a new department to provide library and research services firm-wide, I “leaned in“, rather than shrinking from this fantastic, if formidable, opportunity.
If you’re looking to re-engage professionally, I encourage you to attend and learn how your colleagues are dealing with the challenges of today’s changed and changing law firm environment. We’re all dealing with the same issues and forces. Get new ideas and re-connect with your colleagues. Attend the 2014 PLL Summit V in San Antonio. I hope to see you there!
The Private Law Libraries Summit, now in its fifth year, continues as a vehicle for examining the impact and opportunities presented by change. Last year, we explored how to take charge, shaping ourselves as well as the services we provide to meet the changing needs of today’s law practice environment. This year we will consider “The Voice of the Client” by delving into ways librarians can help their firms deliver legal services more efficiently and add value through client-facing initiatives.
In the morning, a keynote presentation and a panel discussion will address the value that librarians can bring to the lawyers and clients they serve by examining how real-world practice innovations and changing models of legal service delivery are combining to create new opportunities for library professionals.
Following a relaxed networking luncheon, interactive afternoon break-out sessions will examine client facing initiatives, research competencies, and the concepts of leadership, intelligence, and inclusion. The breakout sessions will be presented twice so that Summit participants can benefit from two of the three afternoon sessions.
Now on to the top 10 reasons for attending….
10. Escape the office for several days and spend time in popular San Antonio, Texas
9. Attend the destined-to-be amazing Bloomberg BNA Welcome Reception on Friday evening
8. Funds an issue? No worries – grants are available to attend the Summit! Stay tuned to the Summit blog for more information
7. Networking, networking, networking!
6. Opportunity to attend two out of three interactive and sure to be practical afternoon programs
5. Learn more about the importance of research competencies
4. Explore practical means of adding value to and what your role can be in the firms client facing initiatives
3. Delve into the concepts leadership, intelligence, and inclusion as they relate to our interactions with our client base
2. Hear from an amazing lineup of well-known and influential keynote, panel, and session speakers
And the number 1 reason….
You will leave energized and armed with key takeaways on how to help your firms deliver legal services more efficiently and add value through client-facing initiatives in fresh and innovative ways!
Please visit the 2014 PLL Summit Blog to get more information, or apply for a grant to attend the Summit. Click here to register for the conference. Please note that the Summit is a pre-conference event of AALL, thus you must check the appropriate box on the annual meeting form to register for it.
In order to provide access to a wide audience, we have secured a venue that can accommodate up to 300 attendees. We encourage members to register early so they can be a part of this awesome one-day conference.
If you have additional questions please contact the co-chairs, Marcia Burris email@example.com or Cheryl Niemeier firstname.lastname@example.org.
As always we thank the support of AALL leadership including Executive Director Kate Hagan and AALL President Steve Anderson.
Thank-you to our generous sponsors: Bloomberg Law/Bloomberg BNA, Thomson Reuters, Wolters Kluwer Law & Business, and LexisNexis, and Fastcase.
This Dewey B Strategic blog post reprinted with permission from author Jean O’Grady.
Bruce provided the keynote for this year’s PLL Summit in Seattle, Washington. It is impossible to summarize his dense and thorough economic analysis of the legal sector.
Financial recessions are different.
Law firm leaders only began to identify efficiency as a desirable goal four years ago.
When comparing law firms look at revenue per lawyer… it is more reliable because it is harder “to game.”
Revenue per lawyer in Q1 of 2013 was down 23% for corporate work and 26% for litigation.
Excess capacity triggers the irrational impulse to offer irrational discounts.
Most law firm partners don’t know the difference between revenue and profits.
Lawyers still divide the world into lawyers and non-lawyers.
Law firms may need to move to a new leverage model of 1 partner to 1 associate.
Law firms should cultivate an active alumni network including lawyers who want to work part time or on a temporary basis who can be tapped when the firm needs to staff up.
Proactive firms are more profitable than reactive firms.
Substitutes are more dangerous than competitors. LPOs are substitutes. For every one dollar an LPO gains, law firms lose 3 dollars.
Running a law firm is 5 times more complicated than running any other kind of business.
Lawyers need to practice law and let the professionals, manage the firm. He means those darned non-lawyers need to manage.
Law firms need credentialed, senior level executives to run the business of the firm.
Law firms and lawyers must determine their distinguishing strategic proposition.
Most partners can not and most firm websites do not describe their firms ” Unique Strategic Proposition”
A Distinguishing Strategic Proposition is distinctive, compelling and credible.
Law firms must build visibility in a digital world.
There is no entitlement to incumbency. Quoting from the CEO of now defunct, A&P Stores before they slid into oblivion,” You can’t argue with 100 years of success,”
Complacency is the biggest threat to law firms.
Lawyers are psychologically ill suited to adapt to reinvent their law firms. (Too skeptical, too independent and too risk averse,)
Lawyers hate failure. But they need to learn to take chances in order to improve their firms and become more competitive. This may involve some failures.
Law firms need to invest in R&D in order to reinvent their own future.
Guest post written by Jean O’Grady, Director of Research Services and Libraries, DLA Piper
Leave your comfort zone behind! Break out your resume, job description and a red pen. Whether you are an entry level librarian or a Director, the Lean Up panelists will inspire you to raise your career expectations.
The morning panel, moderated by Jean O’Grady, includes a C-Level Recruiter and two librarians, Bob Oaks and Bill Scarborough, who have reached the C-Level or have leveraged their library experience into non-traditional career paths. Bob Oaks is the Chief Library and Records Officer at Latham and Watkins. Bill Scarborough, has taken a different trajectory from Library Director to roles in Human Resources, CIO, and law firm Executive Director. They will be joined by Rodney L. Abstone, II a dynamic C-Level recruiter, who will focus on how to analyze your resume and your job description to assure that you are not underselling your true value. This will be a highly interactive session which will engage you in understanding how to identify and market your highest value skills.
Add this panel to the morning keynote and three afternoon programs and you now have five good reasons to register for the Summit. And that doesn’t even count all the fun and networking opportunities. Join us Friday evening at the Palace Ballroom for the opening reception generously hosted by Bloomberg Law/Bloomberg BNA. (RSVPs are required by July 5th and can be made online at www.bna.com/pllsummit . Catch up and network with colleagues while you register and enjoy a continental breakfast (thanks LexisNexis) and again during lunch (thanks Wolters Kluwer Law & Business).
But hurry, please. TODAY IS THE REGISTRATION DEADLINE!!! For more detailed information on the program and speakers, and how to register, visit the Summit Blog http://pllsummit.wordpress.com/2013-summit/ .
Guest post written by Kristine Lloyd, K & L Gates LLP
If you’ve seen the movie Office Space, then you know the fear of being banished to the basement with nothing but a red Swingline stapler. As our print resources vanish and our spaces shrink, we risk being tucked away in a corner, either virtually or physically, where we become a distant memory to our patrons, like a long lost relative who used to be the life of the party.
The afternoon breakout session, Increasing Relevance and Engaging Patrons with User Experience Design, led by library design expert Aaron Schmidt, presents a wonderful opportunity to learn how to turn your physical and virtual spaces into your firm’s favorite hangout.
Aaron Schmidt is a library design consultant, but prior to his consulting life, he moved through the public library ranks from circulation clerk to reference librarian to library director. As the Digital Initiatives Librarian at the District of Columbia Library, he was part of a team that created the first iPhone and Blackberry online catalog searching apps. He has worked with all types of clients from the Bill & Melinda Gates Foundation’s Global Libraries Program to the Seattle Public Library, and he’s going to show us how to improve our patrons’ experiences and increase traffic to our sites and our spaces.
You’ll be amazed at how simple ideas can lead to big changes in your library’s vitality and visibility; changes that can start with something as simple as your Swingline stapler!