Bates on Adding Value to Research Requests

Mary Ellen Bates
Bates Information Services Inc.

Summary:  To fully demonstrate value, informational professionals must strategize and think beyond sophisticated information retrieval to insight-driven research.  Mary Ellen looks at how informational professionals can change their deliverables to add high-impact value to their research results, and make themselves irreplaceable.

Audio File:  Click here to listen [Requires log-in to AALL Community]

Handouts:  From Search to Insight: Adding Value Where it Counts PDF

Biography:  Mary Ellen Bates has taken her 30+ years of experience as an information professional and now offers professional coaching services to informational professionals as well as business research and analysis to business professionals.  She is a frequent speaker and writer.  You can find her at, Librarian of, and


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