Afternoon Session: Two Concurrent Sessions on Process Improvement

Attendees will have the option to go to one of the two concurrent sessions:

The Power of Process in Action: Applying Process Improvement Concepts and Tools – Catherine MacDonagh, Lean Six Sigma
This afternoon program provides an opportunity for attendees to collaborate in a workshop setting. Participants will select a specific process that is of interest and then apply the concepts of tools of Lean Sigma to their process. The approach will be to gain an introduction to concepts and tools of process improvement, then engage in experiential learning so that participants have a chance to apply them in a context that is highly relevant and immediately useful.

Catherine MacDonagh
Catherine Alman MacDonagh, JD is the founder of the Legal Lean Sigma Institute and the developer of both Legal Lean Sigma® and the award winning Legal WorkOut®, a collaborative method for lawyers, business professionals, and clients to engage in process improvement together that has won multiple awards, including the 2018 Process Excellence Award for Best Business Transformation Process at the OPEX Week: Business Transformation World Summit.

A former corporate counsel and law firm executive, Catherine is a Legal Lean Sigma® Black Belt and a certified Six Sigma Green Belt who now teaches and provides training and consulting services with a focus on process improvement, project management, operational and process excellence, organizational development and strategy. She co-founded the Legal Lean Sigma Institute to provide consulting and the first and only process improvement and project management certifications, courses, and workshops designed specifically for the legal profession.

Catherine is an adjunct professor at Suffolk Law School and George Washington University (Master’s in Law Firm Management) and a frequent guest lecturer at other academic institutions. She is the author of Lean Six Sigma for Law Firms and the co-author of The Woman Lawyer’s Rainmaking Game and The Law Firm Associate’s Guide to Personal Marketing and Selling Skills. She is a contributing author to six books: Redefining Matter Management: A Best Practice Guide to Improving Processes and Profitability; The Lawyer’s Guide to Project Management; The Bigger Picture: Driving Client Value Through Collaboration; The Lawyer’s Guide to Process Improvement; and The Procurement Handbook.

Catherine’s full bio can be found here.

Legal Project Management: Enhancing Delivery of Legal Services – Leslie Brown, Hogan Lovells
The legal market continues to put pressure on firms to find ways to be more efficient and reduce costs, while maintaining quality. One such way is through Legal Project Management; but what is it and how can librarians use it to enhance the delivery of legal services? This interactive, hands-on session will provide an introduction to Legal Project Management and the critical role of law librarians in supporting its application in law firms and legal departments. Come with your thoughts and questions and leave with the tools and techniques to support a project management mindset at your firm.

Leslie Brown
Leslie F. Brown is the Hogan Lovells Head of Legal Project Management for the Americas. She is an experienced Knowledge Management and Legal Project Management professional with a background in patent and complex litigation, and technology transactions. She is admitted to practice in California and the District of Columbia.  In addition to her role as Head of Legal Project Management at Hogan Lovells, Ms. Brown is a creator and an adjunct instructor for the Advanced Diploma program in Legal Project Management at NYU School of Professional Studies and is a frequent speaker on legal project management.

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