Category Archives: Change

Use to categorize discussions on the topic of change.

2019 PLLIP Summit Opening Reception

The PLLIP Summit Committee is honored to announce that Bloomberg Law will be sponsoring and hosting an Opening Reception to kick off the 2019 Summit.  This year’s reception will be held on Friday, July 12th from 6:30 pm to 9:00 pm at the Eaton Hotel Rooftop.

Please RSVP for this year’s Opening Reception by clicking here.

PLLIP members are welcome to bring a guest to the Opening Reception.  If you would like to do so, please register the guest separately via Bloomberg Law’s RSVP site.

Questions about the Reception?  Please contact Christina McKennerney at Christina.McKennerney@LibertyMutual.com.

For more information on the 2019 Summit X: The Path to 2030 including the full agenda, please visit the Summit website.

PLLIP Summit X: The Path to 2030 – Full Agenda & Early Bird reminder

The 2019 Summit Planning Committee is excited to share the full agenda for Summit X: The Path to 2030! We’d also like to remind all potential attendees that Early Bird registration for the AALL Meeting & Conference in Washington, DC will end this Friday, May 17. Most Summit attendees also go to the Annual Meeting, so if you haven’t registered yet, this is an opportunity to save $100! Be sure to add the PLLIP Summit (listed as a preconference workshop and priced at $199) when you register for the conference. Note that registration for Summit, whether or not you’re attending the full conference, must be completed by June 14th, as space is limited.

The Summit will begin with a full breakfast buffet generously sponsored by Thomson Reuters. Following breakfast, Jordan Furlong, keynote speaker at the 2012 Summit and one of our most popular past presenters, will discuss how the growing power and sophistication of legal intelligence will dovetail with and help to accelerate the transformation of law firms’ client services and business models. The keynote will describe how law librarians, knowledge engineers, and data analysts will play key roles as law firms become manufacturers, refineries, and exporters of actionable legal intelligence. We thank Wolters Kluwer for their generous support of this year’s keynote address.

Following a short break, we will present a set of back-to-back panel discussions designed to engage with and learn from our customers and stakeholders. The first panel, Law Firm Leadership: Managing the Change, will focus on how law firms have responded to the sweeping changes in the legal industry over the last decade. Panelists will also reflect on the keynote speaker’s vision of how the delivery of legal services will be impacted by the rapidly changing environment in which we work. Marica Burris, Director of Research and Knowledge Management at Nexsen Pruet, will lead a conversation with Sonia Menon, Chief Operating Officer at Neal, Gerber & Eisenberg LLP; Mark Langdon, Executive Director at Ballard Spahr LLP; and Howard Janis, Chief Financial Officer at Nexsen Pruet.

The second panel, Our Customers: The Evolving Use of Information Professionals, will discuss how broader legal industry trends play out in day to day interactions between information professionals and customers, and will share ideas on how we can help them push boundaries and position themselves successfully with their clients and in the legal marketplace in the coming decade. The participants in this panel are: Toby Brown, Chief Practice Management Officer, Perkins Coie; Peter Alfano, Senior Associate at Squire Patton Boggs; and Julie Bozzell, Public Law and Policy Practice Manager at Akin Gump. Scott Bailey, Director of Research Services at Eversheds Sutherland will moderate.

The Summit will break at noon for a luncheon generously sponsored by LexisNexis, with plenty of time for networking and discussion.

Our afternoon will be devoted to an interactive session focused on Design Thinking methodology. This session will help attendees develop skills that can be used in the workplace to create services and products, or to solve day to day problems. Attendees will work individually and together to try and identify some of the biggest challenges faced in law libraries today and then, as a group, will attempt to begin solving those challenges. As the session wraps up, each team will have an opportunity to present their solutions, providing a wealth of shared knowledge. Look for more details on this session in the coming weeks! The Design Challenge will be immediately followed by a closing cocktail reception for further networking and reflection.

We hope you will join us and design your Path to 2030 on Saturday, July 13th in Washington DC! For more information about Summit X, please visit our website.

2018 PLLIP Summit Opening Reception Details & RSVP

The PLLIP Summit Committee is honored to announce that Bloomberg Law will be sponsoring and hosting an Opening Reception to kick off the 2018 Summit.  This year’s reception will be held on Friday, July 13th from 6:30 pm to 9:00 pm at the Rusty Scupper, a contemporary seafood restaurant with sweeping Inner Harbor views.

Bloomberg Law will provide complimentary shuttle transportation between the Hilton HQ Hotel and the Rusty Scupper. If you prefer to walk, the Rusty Scupper is located at 402 Key Highway in the Inner Harbor Marina: a 25-minute stroll from the Baltimore Hilton.  Directions can be found here.

Please RSVP for this year’s Opening Reception by clicking here.

PLLIP members are welcome to bring a guest to the Opening Reception.  If you would like to do so, please register the guest separately via Bloomberg Law’s RSVP site.

Questions about the Reception?  Please contact Abby Dos Santos at adossantos@capdale.com.

For more information on the 2018 PLIIP Summit: The Power of Process including the full agenda, please visit the Summit website.

Register Now for 2018 PLLIP Summit!

We are happy to announce the agenda for the 2018 PLLIP Summit on July 14! The Summit committee has worked hard to design a day of programming that embraces our theme of Being The Change: The Power of Process.  While many of the sessions and speakers have already been announced, we’d like to take the opportunity to share the flow of the agenda throughout the day.

Our Keynote speaker, Catherine Alman MacDonagh of Lean Six Sigma Institute, will start the Summit with a thought-provoking discussion on how Lean Six Sigma and project management can provide a framework when considering current and potential opportunities at your firm.  Leaning into this initial inspiration, our morning will continue with Shaunna Mireau of Field Law showing attendees how to utilize the concepts of Lean Six Sigma to cross-pollinate library and management skills, increase the relevance of the library to the firm, and provide internal and external clients with efficient and effective service.

In the afternoon we will begin with a panel discussion of real examples from our peers implementing project management processes within their departments. PLLIP President Elaine Egan of Cleary Gottlieb Steen & Hamilton will moderate the discussion of Katherine Lowry of BakerHostetler, Megan Von Behren of Fried, Frank, Harris, Shriver & Jacobson LLP, Sandra Dunbar of Heyl, Royster, Voelker & Allen, P.C., as they delve into topics such as using a project budget, communicating with stakeholders, navigating issues that arise during the course of a project, and lessons learned.  From there we’ll provide you with two workshop options: Legal Project Management and Process Improvement.  Both deep dive sessions will include interactive demonstrations of specific processes that can be implemented post-conference.

Finally, a new addition to the agenda this year is a closing cocktail reception! We hope this will allow for all attendees to reconvene and network while discussing the day’s extensive programming.

Reminder: “early bird” registration for the AALL Meeting & Conference in Baltimore is available through June 1st! Most Summit attendees also go to the Annual Meeting, so if you haven’t registered yet, here’s your opportunity to save $100!

To see the full Summit agenda and read more about it, please visit the 2018 PLLIP Summit: Being The Change: The Power of Process website and register for the summit on the 2018 AALL Annual Meeting page (The Summit is listed as a Preconference Workshop.)

Afternoon Session: Two Concurrent Sessions on Process Improvement

Attendees will have the option to go to one of the two concurrent sessions:

The Power of Process in Action: Applying Process Improvement Concepts and Tools – Catherine MacDonagh, Lean Six Sigma
This afternoon program provides an opportunity for attendees to collaborate in a workshop setting. Participants will select a specific process that is of interest and then apply the concepts of tools of Lean Sigma to their process. The approach will be to gain an introduction to concepts and tools of process improvement, then engage in experiential learning so that participants have a chance to apply them in a context that is highly relevant and immediately useful.

Catherine MacDonagh
Catherine Alman MacDonagh, JD is the founder of the Legal Lean Sigma Institute and the developer of both Legal Lean Sigma® and the award winning Legal WorkOut®, a collaborative method for lawyers, business professionals, and clients to engage in process improvement together that has won multiple awards, including the 2018 Process Excellence Award for Best Business Transformation Process at the OPEX Week: Business Transformation World Summit.

A former corporate counsel and law firm executive, Catherine is a Legal Lean Sigma® Black Belt and a certified Six Sigma Green Belt who now teaches and provides training and consulting services with a focus on process improvement, project management, operational and process excellence, organizational development and strategy. She co-founded the Legal Lean Sigma Institute to provide consulting and the first and only process improvement and project management certifications, courses, and workshops designed specifically for the legal profession.

Catherine is an adjunct professor at Suffolk Law School and George Washington University (Master’s in Law Firm Management) and a frequent guest lecturer at other academic institutions. She is the author of Lean Six Sigma for Law Firms and the co-author of The Woman Lawyer’s Rainmaking Game and The Law Firm Associate’s Guide to Personal Marketing and Selling Skills. She is a contributing author to six books: Redefining Matter Management: A Best Practice Guide to Improving Processes and Profitability; The Lawyer’s Guide to Project Management; The Bigger Picture: Driving Client Value Through Collaboration; The Lawyer’s Guide to Process Improvement; and The Procurement Handbook.

Catherine’s full bio can be found here.

Legal Project Management: Enhancing Delivery of Legal Services – Leslie Brown, Hogan Lovells
The legal market continues to put pressure on firms to find ways to be more efficient and reduce costs, while maintaining quality. One such way is through Legal Project Management; but what is it and how can librarians use it to enhance the delivery of legal services? This interactive, hands-on session will provide an introduction to Legal Project Management and the critical role of law librarians in supporting its application in law firms and legal departments. Come with your thoughts and questions and leave with the tools and techniques to support a project management mindset at your firm.

Leslie Brown
Leslie F. Brown is the Hogan Lovells Head of Legal Project Management for the Americas. She is an experienced Knowledge Management and Legal Project Management professional with a background in patent and complex litigation, and technology transactions. She is admitted to practice in California and the District of Columbia.  In addition to her role as Head of Legal Project Management at Hogan Lovells, Ms. Brown is a creator and an adjunct instructor for the Advanced Diploma program in Legal Project Management at NYU School of Professional Studies and is a frequent speaker on legal project management.

Afternoon Session: From Start to Finish: Getting Your Project Management Game On

All projects great and small have a start and a finish. But how do you get from the beginning to the end while measuring and demonstrating value to your stakeholders? Three law firm librarians will discuss how they formally navigated a recent project they undertook. Each panelist will explain their process (Agile, Lean, Six Sigma, Waterfall, or other) and how they applied it in their unique environment (from small to AmLaw 100 firms). They will address such topics as using a project budget, communicating with stakeholders, navigating issues that arise during the course of a project, and lessons learned. Attendees will receive a takeaway that will enable navigation of their own projects. Come learn how to manage a project from start to finish!

This panel discussion will be moderated by Elaine Egan, Chair of the PLLIP-SIS Executive Board.

You won’t want to miss this informative afternoon panel happening at the 2018 PLLIP Summit: The Power of Process, so be sure to register by June 18th. Space is limited. To register for the Summit, please visit the AALL Annual Conference page, where the Summit is listed as a Preconference workshop.

Panelists

Katherine Lowry, BakerHostetler
As Director of Practice Services, Katherine reports to the CIO and provides strategic leadership and governance of the firm’s information technology deliverables and services to five core practice areas. While her role oversees knowledge management, training and integration of business applications, business process improvement solutions, and the delivery of information and research services, it also includes management of the newest legal innovation group, IncuBaker, focused on the integration of three major advancements: Blockchain, Artificial Intelligence, and Data Analytics. Katherine obtained her bachelor’s degree in Political Science from Stetson University and her law degree from the University of Dayton School of Law.

Megan Von Behren, Fried, Frank, Harris, Shriver & Jacobson LLP
Megan Von Behren is the Senior Research Services Manager at Fried, Frank, Harris, Shriver & Jacobson in New York City, where she has also served in roles such as Technical Services Librarian and Interim Help Desk Manager.  She received her PMP (Project Management Professional) certification in April of 2017.

Sandra Dunbar, Heyl, Royster, Voelker & Allen, P.C.
Sandra Dunbar is Firm Librarian for Heyl Royster Voelker and Allen. Sandy has been with Heyl Royster for 12 plus years. During that time she managed the move and downsizing of all five of the firm’s libraries; four of those moves were office relocations. More recently the firm has opened new offices in Chicago and St. Louis, with the expectation of largely electronic resources. Sandy is a graduate of Illinois State University with a B.S. in Elementary Education, and an M.L.I.S. graduate of Dominican University in River Forest, Illinois.

Moderator
Elaine Egan, Cleary Gottlieb Steen & Hamilton
Elaine M. Egan is Director, Global Library and Information Services for Cleary Gottlieb Steen & Hamilton. Elaine is the current PLLIP Chair and is an active member of AALL and LLAGNY having served as Past President and Board member. She received her MLS and undergraduate degree from St. John’s University. As a moderator, speaker and panelist, Elaine has collaborated with PLLIP members on topics at the forefront of knowledge management, law firm strategy, user engagement and industry trends. Elaine can be reached through LinkedIn.

Morning Session: Lean Law Libraries

Librarians are always under pressure to do more with less while remaining deeply relevant to our stakeholders. How can we achieve “better, faster, AND cheaper” while maintaining high quality services? Shaunna Mireau will use the lens of Lean Six Sigma to examine how the library can build better, faster, and cheaper solutions that will also delight our clients.

Shaunna will share how leadership in process improvement is an opportunity to expand the existing scope of services outside the library. Law librarians who can use Lean Six Sigma concepts (including waste reduction, process mapping, and project management) will be able to cross-pollinate library and management skills, increase the relevance of the library to the firm, and provide internal and external clients with efficient and effective service.  This interactive session will include takeaway handouts and individual and group exercises.

For more information about the 2018 Summit, please visit our website here.

To register for the 2018 PLLIP Summit, please visit the AALL Annual Conference page here.  Note that the Summit is listed as a Preconference Workshop.

More about Shaunna Mireau:

As Director of Knowledge Management and Process Improvement at the Field Law firm in Alberta, Shaunna’s position includes coordinating knowledge management projects, managing the firms Lean Six Sigma continuous improvement projects, and close collaboration with the firm libraries, technology team and practice groups. She blogs at Slaw.ca and recently wrote “Internal and External Marketing by Information Professionals”, a chapter in A Handbook for Corporate Information Professionals, by Katharine Schopflin, contrib. ed. (London, UK: Facet, 2014) and a chapter titled “Working in Knowledge Management” in Legal Information Specialists: A Guide to Launching and Building Your Career, by Annette Demers, ed. (Toronto, LexisNexis, 2012). Shaunna graduated from the MacEwan Library Technician program in 1992 and earned her Six Sigma Black Belt from Villanova University in 2015. Shaunna is currently serving as the Vice President (President Elect) of the Canadian Association of Law Libraries.

Shaunna’s full bio can be found here.